Will Google Duplex Call Center Ever Rule the World?
A little bit earlier time in May 2018, Google’s CEO Sundar Pichai revealed another exciting addition at Google’s annual I/O developer conference “The Google Duplex”.
Overpowering the questions of the prior voice assistant applications, Google duplex, the Artificial Intelligence-based technology, fetches a great rebellion in creating the natural conversations to replace the call centre tasks.
What is this Google Duplex? How is it working to support the users? What are the specifications and lacking’s?
Let’s find out the answers.
With the broadcast of the jaw-dropping technology, the Google Duplex, many of the questions are now supposed to be solved. Employing the Google AI, Google Duplex will succeed in all conversations in natural sounds. Unlike Google Home Speaker, which sounds like a semi-robotic the incredible Google Duplex AI system bears “speech disfluencies” like ‘hmm’ and ‘uh’. Such tuning let the Google Duplex seems like a real person with suitable pauses, and word elongation as if someone is thinking before speaking.
This Google Duplex AI as a remarkable technology can replace several ‘phone calling’ tasks like scheduling appointments, reserving tables, reserving events, scheduling tasks, etc. The arrangement makes the entire talk so natural that no one can imagine, across the side of the phone there is a machine, not a living human being!
Google Duplex AI helps Google Duplex to conduct the talks which can be understood in any language. Due to the shocking features, it is enough to replace the human with various real phone actions. From the business work to the daily routine, Google Duplex is creating an enormous impact in different fields.
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