What is Google Duplex? Did Google fake its demo?

What is Google Duplex? 

At Google’s recent I/O conference, CEO Sundar Pichai unveiled Google Duplex, an AI feature that takes Google Assistant to the next level. Duplex can make calls, book appointments, and run errands on its own, and it feels surprisingly human. But after the game, many began to question its authenticity.


What makes Google Duplex different?

Unlike conventional AI, Duplex uses natural language, complete with pauses and punctuation, to give it a more realistic human feel. The idea is that Duplex can handle day-to-day tasks over the phone without the need for human intervention.


Was the demo staged?



The controversy arose for several reasons:

Unreal Sound: The calls had no distinct background noise, which seemed to be controlled by suspicion.

Perfect Clarity: There were no signal issues or audio pops, casting doubt on the demo’s authenticity.

No identifying information: None of the parties were given names or contact information, making it impossible to verify the transactions involved.


Google’s Answers

When pushed for details, Google declined to comment or share specific performance data, fueling uncertainty. Stage or not, Google Duplex offers an interesting look at the future of conversational AI—if it’s as accurate as it sounds.

Could Google Duplex be more hype than reality? 

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